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AmeriGas Billing Made Easy

Nobody likes paying bills.  It can be one of those unpleasant tasks in life.  At AmeriGas, we’ve tried to make it as simple as possible.  Today we’re going to cover our billing from reading the statements to making payments.

How to Read Your Bill

We have comprehensive sections on reading your bill on the website for both residential and commercial customers, so I won’t rehash everything.  The links above will help you find more information on how to read the bill, important terms and where to find important account information.  There are three types of bills:

  • Invoices are for customers that pay per delivery.
  • Statements are for customers with multiple locations or have multiple transactions within a month.
  • Monthly Statements are for customers that make monthly payments with our SmartPay or AmeriGuard programs.

Additionally, you can find information on fees, the current Terms and Conditions and your payment options in the sections linked above.

Making Payments

We’ve also tried to make paying for your propane as simple as possible.  Again, we have a great page detailing all of your payment options.  For commercial (business) accounts, click you can go here.  AmeriGas is the leader in the propane industry by being the first company to allow you to pay your bills online.

We’re continuing to refine and improve our online payment system today.  We’re in the middle of transitioning our customers to a new system that will have added features.  When you click on one of the online billing links, you’ll be taken to a page that will help you go to the right website for our online billing.  Enter the first four digits of your account number (found in the top center portion of your bill).  Important:  If you have been using the old website and are now prompted to use the new website, you’ll need to re-register to continue to make payments online and manage your account.  Be sure to bookmark the new page as well.

We’re in the process of making the new website even more user-friendly.  Having problems with our online billing?  Contact your local office and they’ll help you get sorted out.  Thank you for your patience through this transition!

About Andy Hertzog

Andrew has been working for AmeriGas since 2003. For the last five years, he has been a Product Manager, developing strategies and programs for residential and commercial segments.
This entry was posted in Commercial Propane, Residential Propane Bookmark the permalink. Tags: , , , , ,


  1. Posted April 19, 2011 at 2:10 pm | Permalink

    Hi David! If you email Fran your account number we can look into this for you – Thank you!

  2. Craig Burkmier
    Posted September 7, 2011 at 8:34 am | Permalink

    Every since you changed your website I have been unable to access my account. Why is this? Yes, I am using the new assigned account number.

  3. mearl stahlman
    Posted May 25, 2015 at 5:06 pm | Permalink

    Your changing things around was not for the best..unable to do anything.
    I am calling akron tues morn to get a human..

    • Posted May 26, 2015 at 8:00 am | Permalink

      Hi Mearl,

      We have located your account and a representative will contact you today.

      Thank you.

  4. Bruce Benefield
    Posted December 13, 2015 at 1:13 pm | Permalink

    I need service on my pool heater.

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