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AmeriGas Supports National Night Out

AmeriGas is always proud to support the local communities we service. This is why we were happy to take part in various National Night Outs across the country this year. Pictured are two of our offices participating in their local National Night Out festivities. This event which began in 1984 is sponsored by the National Association of Town Watch in the United States and Canada. It is an annual community-building campaign that promotes police-community partnerships and neighborhood camaraderie. This event takes place on the first Tuesday of August and more than sixteen thousand communities from all fifty states, U.S. Territories, Canadian cities, and military bases worldwide participate.

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Unusual Grilling Tip

Right now, your social media feeds are probably filled with a million and one articles on what to do and what not to do on the grill. But we bet there’s one tip you haven’t heard about.

For more evenly-cooked, tender, and flavorful steaks off the grill, try scoring your meat. That’s right: The method you usually apply to your holiday ham and duck breasts can also be used on your steak.

Here’s how:

Using the tip of a sharp knife, first make shallow (about 1/8 inch deep) cuts across the grain one way, then the other way (perpendicular to first set of cuts). Repeat on the other side. Season the steak, and then grill it on medium-high for a minute or two less per side.

Why bother, you ask?

If you like rubbing your steaks down with spices, garlic, or herbs, this trick makes sure the flavor sets in because you can really cram the seasoning into the cuts. The shallow cuts also give the heat from your grill easier access, thereby minimizing that dreaded, dry, gray line that can sometimes appear around the perfectly juicy, medium-rare band in the center of your steak.

I also like using this method because I’m a texture-freak and my favorite parts of any grilled protein are the crusty edges and ends. So by making these cuts all over your steak, you maximize the crusty-edge quotient of your steak.

If you’re still not convinced, for cuts like skirt, hangar, or flank, which have longer fibers and can be tough if sliced the wrong way, the scoring physically severs some of these fibers, resulting in more tender bites no matter how you slice it.

For more tips and tricks about grilling with AmeriGas check out our Facebook page.

 

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A Day in the Life: Bobtail Driver

Recently, I had the opportunity to visit one of our local offices for a couple of days to learn more about what life in a district is really like. I enjoyed learning about the different positions and had the opportunity to get their first-hand account of what they do on a daily basis.

One person I had the opportunity to meet was Robert (Bob) Gregory III from our Woodbine, NJ Office. Below is his Day in the Life account of being a Bobtail Driver.

 Explain your role with AmeriGas.

I am a Driver so I fill the tanks of both our business and residential customers. In addition I deliver our ACE Cylinders to various local businesses.

How long have you been with AmeriGas?

I have been with AmeriGas just over eight months. I started just in time for the busy winter season.

What is your typical day like?

During the winter months I make between 35-40 deliveries a day. In the summer I make about 20-25 deliveries. The most deliveries I have personally made in one day is 56.

What is your busiest time of the year?

By far winter is definitely the busiest and most challenging time of year.

Does your business change in the summer months?

Summer is a different kind of busy as we deliver to a lot of seasonal homes and businesses being near the beach.

What is your favorite part of your job?

My favorite part of the job is my co-workers. Everyone in the office is really great to work with and everyone really works as a team.

What was your most challenging customer call?

Over the winter I went on a call and the customer’s underground tank had been completely covered over by a huge puddle from the melting snow and rain. I wanted her to get her delivery so I pumped out the water. I had to pump it out three separate times though because if kept filling back up from the neighbor’s yard.  This was a lot of extra labor on my part but I knew the customer needed her delivery and I didn’t want her to run out of propane.

What was your most rewarding customer experience?

The call I mentioned above was also my most rewarding. The customer was so grateful and really appreciated all of the extra work I put in to make certain she got her delivery as planned.

What is your favorite pastime outside of the office?

I really like to go hunting and every year I take a three day trip to Virginia to do so.

Posted in AmeriGas Propane | Tagged , | 1 Comment

Wordless Wednesday

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A Day in the Life: Customer Relations Representative (CRR)

Recently, I sat with Customer Relations Representative, Sherri Betts from our Woodbine, NJ Office, and got her first hand account of what a Day in the Life of a CRR is like.

Explain your role with AmeriGas.

I am a CRR which consists of taking care of customers including but not limited to:  orders, billing and customer service.  I post the daily service orders, accounts payable, order supplies and more.

How long have you been with AmeriGas?

I have been with AmeriGas for over 2 years, but I have been in the propane business for more than 15 years now.

What is your typical day like?

My typical day entails helping customers either by answering their phone calls or attending to them in person if they come into the office. To me the most important part of my job is making sure every customer is happy, and I strive to accomplish this with each and every customer interaction I have.

What is your busiest time of the year?

It goes without saying that the winter months are the most challenging and busiest time of the year.

Does your business change in the summer months?

Summer is definitely slower for delivering propane via bulk truck but the BBQ Cylinders are in full swing, as well as service.  Summer is that time of year to paint tanks and get them prepared for the upcoming winter.

What is your favorite part of your job?

My favorite part of my job is making a customer happy who wasn’t very happy in the beginning of the conversation.  Being able to help all of the customers is what has made me stay in the propane business.

What was your most challenging customer call?

My most challenging call was with an elderly lady who couldn’t afford to pay her heating bill and was out of propane.  She told me she was walking around with blankets around her and was still cold, I felt horrible just listening to this poor woman.  I assured her I would figure something out for her so she wasn’t cold anymore.  I called emergency assistance and got the ball rolling so she could receive her delivery.  Her propane was delivered that same day and she was very grateful.

What was your most rewarding customer experience?

I would have to say the situation I explained above as this was a challenge but rewarding at the same time.

What is your favorite pastime outside of the office?

Going to the beach, listening to the rolling waves is very soothing after a long crazy week at work.

 

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A Day in the Life: District Manager

 

Recently, I had the opportunity to visit one of our local district offices for a couple of days to learn more about what life in a district is really like. I enjoyed learning about the different positions and had the opportunity to get their first-hand account of what they do on a daily basis.

One person I had the opportunity to meet was Nancy Staley from our Woodbine, NJ Office. Below is her Day in the Life account of being a District Manager.

Explain your role with AmeriGas?

I am a District Manager so I am the overall person in charge of our Woodbine, NJ office.

 How long have you been with the company?

I have been with the company for a total of 31 years. I began as a seasonal employee and did this for two years and have now been a full time employee for 29 years.

 What was your first position with the company?

I started as a seasonal Customer Relations Representative (CRR).

What is your typical day like?

On a typical day I interact with many people including fellow employees, customers, vendors, and team members from Valley Forge. The first thing I like to do every day is say “Good Morning” to all of the employees as I come in or as I see them come in. I find this really helps start the day out on the right foot. Then I check my e-mails.  In addition, I may have a few conference calls scheduled in between. I usually try and speak to a few customers each day as well and I strive to end the conversation on a positive note. Every Thursday I have a Safety Meeting with all of my employees. This meeting also gives everyone the opportunity to go over any miscellaneous office matters or concerns. I am very passionate about my position and hold all of my employees to high standards when it comes to taking care of our customers and safety. I find each day is a new challenge which keeps my job very interesting.

What is most rewarding aspect of your job?

The most rewarding part of my job is when I receive feedback from the customers on what a good job one of our employees has done. Also, when we have a month with zero safety incidents and we make our (other) goal(s).

What is your favorite pastime outside of the office?

I enjoy going to the beach and going out on the boat with my children and grandchildren.

Posted in AmeriGas Propane | Tagged , , | 2 Comments

Wordless Wednesday

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Propane-Fueled Police Vehicles

You never know what type of vehicle is going to pull-up alongside you next! This 2014 Dodge Charger Police Car runs on a 5.7 V8 hemi and was converted to propane by IMEGA International USA. This car is equipped with all of the lights, sirens, etc. of a normal police car only difference is how it’s powered.

Unit 1075, as this vehicle is called, is used to promote propane run vehicles to law enforcement agencies throughout the south .While the car is on location officers are encouraged to test drive the vehicle so they can fully compare it to their normal squad cars. Every agency who has tested the vehicle has agreed this car has more power and torque than its gasoline powered counterparts.

As the cost of gasoline continues to rise, more and more agencies are seeing the benefit of using propane as an alternative fuel. Not only does switching to propane help save the agencies money but it’s also a more environmentally friendly way to power up their fleets.

Propane-fueled law enforcement vehicles offer the following benefits:

  • Reduce greenhouse gas emissions, nitrogen oxide, carbon monoxide, and particulate emissions in comparison to fleets fueled by gasoline.
  • Promote environmentally friendly transportation throughout the community because of their high visibility.
  • Ensure the reliable operation of essential emergency and security vehicles.
  • Support the use of domestically produced fuel, decreasing reliance on foreign imports.
  • Reduce fleet maintenance costs and increase engine life.

For more information on this clean fuel alternative visit http://www.amerigas.com/autogas/ or contact an AmeriGas AutoGas specialist.

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Don’t Wait To Marinate

Summertime calls for AmeriGas Propane grilling. To get that perfect flavor you and your guests are craving, make sure you know the ins and outs of marinating your favorite food. There are several factors to take into account with marinade time: type of meat, size of meat chunks, and acidity of the marinade. For dark proteins — beef, lamb, pork — longer is always better. BUT, if the food is delicate — shrimp, flaky fish — stop marinating after 15 or 30 minutes or the acid will start to break down the protein too much. Chicken is somewhere in the middle, anywhere from 2 to 12 hours is good depending on the cut (skin-on breasts require less time, for example).

Don’t worry too much if you don’t have the exact ingredients in a recipe — just follow this basic formula.

Acid + Salt + Oil + Herbs/Seasonings/Sugar + Time = Marinade

  • ACID (but not too much)
    • Ex: vinegar, lemon/lime/orange juice, wine, buttermilk, or yogurt
    • Why: tenderize protein to let the other flavor-enhancing ingredients get in there
  • SALT
    • Or soy sauce
    • Why: also tenderizes
  • OIL
    • Ex: olive oil, canola oil
    • Why: helps release the flavor of spices or herbs and hold them in contact with the meat.
  • HERBS/SEASONINGS/SUGAR
    • Ex: garlic, rosemary, ginger, chilies, maple syrup
    • Why: adds flavor

 

Perfecting the art of marinating will make you the envy of every grilling master out there. Don’t forget to grad the right tools for grilling and pick up an AmeriGas Propane Tank at your closest location! Happy Grilling!

Posted in AmeriGas Cylinder Exchange, AmeriGas Propane | Tagged , , , | 2 Comments

Wordless Wednesday

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