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Reliable Home Heating Act Officially Signed Into Law

NPGA (National Propane Gas Association) Announcement: On June 30, 2014, President Obama signed into law S. 2086, the Reliable Home Heating Act.

From LPGas Magazine’s website:

According to the bill, the Federal Motor Carrier Safety Administration (FMCSA) must accept hours-of-service (HOS) extensions during emergencies declared by a governor for up to two additional 30-day periods – for a total of three periods. The law had allowed only the FMCSA or the president, via an emergency declaration, to grant additional HOS extensions.

The Reliable Home Heating Act also provides an early warning mechanism to monitor home heating fuel inventory levels. The bill would require the Energy Information Administration to notify the governor of each state in a Petroleum Administration for Defense District if propane inventory has been below the most recent five-year average for more than three consecutive weeks.

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Homeowners: 10 Most Cost-Effective Upgrades to Improve Your Home’s Energy Efficiency

(Photo courtesy of

Propane Education and Research Council (PERC) recently shared a new study on their website that will help remodelers and home performance contractors prioritize needed home improvements. (Original article written by Jeffrey Lee, Staff Writer for PERC)

Spurred by state and federal government incentives, utility initiatives, and high energy bills, homeowners across the country are seeking ways to improve their homes to save energy. From 2006 to 2011, national annual electricity efficiency program spending tripled from $1.6 billion to about $4.8 billion, and natural gas efficiency programs increased from $0.3 billion in 2006 to $1.1 billion in 2011, according to a recent report from the American Council for an Energy-Efficient Economy.

For many homeowners, conducting a whole-house energy retrofit is prohibitively expensive. For these owners, and for the remodelers and home performance contractors who advise them, that leads to a reasonable question that can be difficult to answer: “What are the most cost-effective changes I can make to improve the energy efficiency of my home?”

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A Day in the Life: Acquisition Manager

Chris Griffin, Acquisitions Manager for AmeriGas

For our next Day in the Life blog series interview, I sat down with Chris Griffin, one of our Acquisitions Managers. We discussed his role here at AmeriGas, favorite part about his job and even his current grilling skills.

Explain your role at AmeriGas.
I work in the Corporate Development group at AmeriGas, as an Acquisitions Manager, along with two other Managers and a Director.  We are led by the Group Director.  We manage the process of acquiring smaller propane companies, beginning with developing relationships with their owners We complete a financial valuation and present an offer to the owner, present the opportunity to the executive team, negotiate various points of the offer, and participate in due diligence activities. Finally, we manage the closing and integration process.

The acquisitions program at AmeriGas is definitely a collaborative effort.  When we acquire another company, people from nearly every department participates in the process in some way or another.  Whether it be operations employees in the field, IT, HR, legal, marketing, accounting, audit, supply, fleet, or national accounts; everyone contributes to our success.

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Top 5 Reasons to Fuel Your Fleet with Propane Autogas

AmeriGas AutoGas Dodge Charger

Propane powered vehicles are growing in popularity with 300,000 in the United States and over 17 million globally! Here are five reasons to switch your fleet to AmeriGas AutoGas.

#1 Reduced Operating Costs and Increased Maintenance Intervals. Providing less wear and tear on your engine day in and day out means increasing your fleet’s engine life.

#2 More Affordable Fuel Costs. Compared to gasoline, propane autogas offers at least a 40 percent reduction in fuel costs. You can increase your ROI even more (refer to #5 below). Another fun fact is cold weather is not a factor. Propane autogas performs better in cold weather because of propane’s natural, constant liquid form at cold temperatures, allowing better control of the air-to-fuel ratio required for startup dependability.

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PERC’s Builder Incentive Expanded

The Propane Education & Research Council (PERC) has extended its Propane Energy Pod Builder Incentive Program to all builders, not just companies that are building under 75 homes a year.

“Since launching the Propane Energy Pod Builder Incentive Program back in February, we’ve received a significant amount of interest from larger residential building companies,” says Bridget Kidd, PERC’s director of residential and commercial programs, in a press release. “We realize that these larger builders have the potential to help even more homeowners discover the benefits of propane systems and appliances. After careful consideration, we’ve decided to expand the program so more builders can participate.”

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AmeriGas Propane and Green Building

Commercial construction projects, interior work for tenants, renovations and efficiency upgrades are often measured in their environmental effectiveness by standards such as Leadership in Energy & Environmental Design (LEED), ANSI/ASHRAE/IES Standard 90.1 and the new, enforceable International Green Construction Code (IgCC). Propane can go a long way toward helping a project meet these green building standards. For example, in LEED v4, commercial building projects may be eligible for up to 28 points – mostly related to the Energy and Atmosphere provisions.

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Greener Homes Growing in Popularity

A report from McGraw Hill Construction: A recent survey of builder and remodeler members of the National Association of Home Builders revealed the evolution of green building for single family homes from boom to bust to recovery through comparisons with previous studies from 2006 to 2011, and includes new data on multifamily housing to provide a comprehensive review of the sector.

According to the latest study:

• 62% of firms building new single family homes report that they are doing more than 15% of their projects green. By 2018, 84% of them expect this level of green activity.

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A Guide to the Current Propane Market in the U.S.

Need a quick reference for the state of the propane industry today? Look no further than this blog. Here are a few quick charts and graphs courtesy of the EIA so you’ll be an expert in no time.

Source: U.S. Census Bureau, 2012 American Community Survey



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Memorial Day: Let the Grilling Season Begin!

As defined by Wikipedia, Memorial Day is a US federal holiday wherein the men and women who died while serving in the United States Armed Forces are remembered. The holiday, which is celebrated every year on the final Monday of May, was formerly known as Decoration Day and originated after the American Civil War to commemorate the Union and Confederate soldiers who died in the Civil War. By the 20th century, Memorial Day had been extended to honor all Americans who have died while in the military service. It typically marks the start of the summer vacation season.

For us here at AmeriGas, it is most definitely the unofficial kick-off to grilling season! Is your grill ready for this weekend? Find the closest AmeriGas reseller to you here!

(Image courtesy of Google)

With people hosting barbecues all across the country this weekend, we thought we should give you some new grill recipes from different regions in the country that you may want to try. You don’t have to live in the areas where these grilling favorites came from, you just have to enjoy them!

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A Day in the Life: Customer Advocacy Manager

Jill Donohue, Customer Advocacy Manager for AmeriGas

Recently, I was able to sit down with our Customer Advocacy Manager, Jill Donohue, to discuss her role and experiences in it. (and even a little bit of hula hooping too!)

Explain your role as our Customer Advocacy Manager here at AmeriGas.
Overall, my team and I handle customer complaints that come into our Field Service Center, as well as Better Business Bureau inquiries and Attorney General responses. We track trending customer complaints as well as root cause analysis. We monitor customer complaint response assistance as well as conduct reports on our customers satisfaction surveys.

My team and I are responsible for the following:

  • To oversee the customer experience throughout the organization
  • To represent the customer when discussing customer impacting processes
  • To manage customer complaint handling
  • To evaluate  trends and root cause of customer complaints and work with appropriate departments to address findings

What is a typical day for you like?
Every day is different. Sometimes I am on the phone speaking with customers, other days I am responding to hand written letters and emails. The one constant thing is working hard for our customers. Our team is involved in many projects with different departments throughout our company to create an overall better customer experience. Several departments can be involved in accomplishing the common goal to delight our customers.

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