FYI

Propane Demand Highest in Decades

Wintry weather is nothing new to us – we have been safely and reliably delivering to our customers in all 50 states through the coldest of winters for decades. But due to the unusual weather most of the country is experiencing, we wanted to update you on what we are doing to ensure your propane needs are met. As our customer, you can be confident that your comfort, safety, and satisfaction are our primary concerns. We invest heavily in our equipment, systems and employees each year to ensure that we are safe, responsive and reliable, no matter the weather.

According to the Energy Information Administration (EIA), the demand for propane was at the highest recorded level during this past November and December. This was followed by extreme cold in January and now February, impacting the majority of the nation. Across the country, emergency exemptions have been issued in response to the severe weather conditions. Additionally, the extreme weather has caused interruptions in the availability and delivery of propane. In areas of the United States, the Department of Transportation has issued emergency declarations to allow drivers additional hours on the road to make propane deliveries.

Please watch our video below from our President and CEO, Jerry Sheridan, to learn more on the current supply shortages and price increases and what AmeriGas is doing to help our customers receive their deliveries.

AmeriGas Customer Address from our President and CEO

We take our responsibility for your safety and service needs very seriously and we thank you for your patience during these difficult weather conditions. For additional information or assistance, please contact your local office.

 

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One Comment

  1. anonymous
    Posted February 16, 2014 at 3:37 pm | Permalink

    I want to say THANK YOU to ‘Sherri’ from my local Ameri-gas company. She helped me when noone would! My situation was my propane heat was/is included in my rent and we ran out on one of the coldest nights with snow on the ground. I called the emergency hotline and after being on hold for 55 minutes the woman Maria and her supervisor refused to bring me propane bc it wasn’t in my name EVEN AFTER I told them I am paying them right now over the phone or cash or whatever I had to do bc I have 4 small children in my house, now with no heat or hotwater. They still said no. So I called my local department in the AM and Sherri was an AWESOME help!! She help me get my own account going and had propane out to me by that evening. The gentleman who came out was also a big help! Them 2 people are very kind hearted and concerned people!! Thank you Sherri and driver ***803. U guys rock!! Keep up the great work!

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