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Meet AmeriGas’ New President and CEO

Jerry Sheridan

Jerry Sheridan, AmeriGas President & CEO

AmeriGas has a new president and chief executive officer—Jerry E. Sheridan, who joined AmeriGas in 2005 as vice president and chief financial officer and was elected to the position of vice president and chief operating officer in May 2011. Sheridan succeeds Eugene V. N. Bissell, who retired March 2. Prior to joining AmeriGas, Sheridan served as president and CEO of Potters Industries, Inc., a global manufacturer of engineered glass materials and a wholly owned subsidiary of PQ Corporation.

Sheridan is well-versed in acquisitions, with AmeriGas having completed approximately 50 in the last seven years since he came to the company as CFO, and he expects the integration of AmeriGas and Heritage to be transformative. Here, Sheridan shares some of his thoughts on the path ahead.

What are you most excited about for 2012?

In 2012, we’re taking on the three-pronged challenge of integrating the Heritage businesses and completing our rollout of upgraded systems technology at more than 300 locations while also managing the day-to-day business in an extreme warm weather year. It’s not so much this year but next year when we expect to realize efficiencies from the joining of the businesses and see the best practices from both organizations combine to enhance service to our customers.

Where do you see the new AmeriGas in five years?

In five years, we will have moved well beyond the integration, doing business as one company—the new AmeriGas—but we’ll also be providing a more consistent service experience to customers across all of our locations. We expect AmeriGas to be the largest acquirer of propane businesses in the United States, and we see our enhanced technology allowing us to delight a new generation of propane customers who will prefer that we market and transact with them online.

How will consumers benefit from the joining of the two companies?

The integration will make AmeriGas Cylinder Exchange more easily available to consumers in 220 new geographic areas, as well as offering many businesses in those areas the benefits of centralized billing and service through our national accounts program. Most importantly, as the largest propane supplier, we have the resources to invest in equipment and technology that can maximize the customer experience while maintaining the folksy feel of the “local propane company” in all of our locations.

Who is your favorite superhero?

Superman. He’s, nearly invincible. And he has the greatest tagline: fighting for truth, justice and the American way.

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  1. Doris Floyd
    Posted December 8, 2015 at 5:53 pm | Permalink

    I would like to know what the problem is with this company. In October I call AmeriGas in High Point to check on having a gas log stove installed. Someone came out and gave me an estimate. Then the following week I called and accepted the estimate. Then they had to email me a contract to sign which took another week. They were supposed to come the following week to install but didn’t. After going back and forth with them they finally installed the gas line November 20th. Then they had to call the inspector which was supposed to be coming the next day. That didn’t happen either. I finally called the next week and found out they were calling the city inspector but I live in the county. They ten called the county inspector and he came the next day but the inspection failed. They were supposed to come back the next week to fix it to pass inspection but did not and still haven’t. Today I called back and found out they sent them yesterday and they came while I was at a dental appointment which I clearly informed them that Monday was the only day I would not be here and the rep. said she would make a note of it. So today the manager tells me someone would be out today but it may be after 5pm. I said fine. The service man calls at 5 today and says “you need me to come and light a pilot light” and I say no and told him the whole story. So he says that they have him on the book to come tomorrow morning so I will see if that happens. This office has poor customer service and management oh except for billing. I allready have a bill bill due Dec. 24th for something I can’t even use. This is pathetic. If this isn’t done this week I want my money refunded and them to come and get their equipment and I will find another vendor.

  2. Posted February 15, 2016 at 5:32 pm | Permalink

    I am writing this because of the Paxton street office. They don’t know what they are doing my billing online said I owed 171.28 so I paid it then when I looked it said I owed 342.28 I paid that I have not had a delivery since March 2015. I only heat with it. I called because I didn’t understand this. They said thats a credit I ask for a delivery but I still have not had a delivery I am calling the B.B.B. Because you have my money and you will not deliver my propane I want this looked into. I am on a limited income and don’t have that kind of money to put out but if its there I WANT MY PROPANE DELIVERY OR MY MONEY BACK AND YOU CAN COME GET YOUR TANKS AND I WILL TAKE MY BUSINESS SOMEWHERE ELSE.

  3. Raj Shah
    Posted February 23, 2016 at 1:43 pm | Permalink

    Currently I am trying to get the tank installed at one of my locations in Palm Beach County Florida. It is nearly 7 months and has failed two out of three inspections. Amerigas has more excuses than any other company I have ever dealt with. With Incompetent employees, drawings needed three revisions to get the permit approval. I have never dealt with unprofessional and ignorant group of people in my life.

    I am planning to discuss call and discuss with Mr. Sheridan ( President and CEO)

    The electrician recommended by Amerigas is also a scam artist. I am convinced of Mutual gains by both the parties.

    Raj 561-315-5037

  4. Posted November 29, 2016 at 10:11 pm | Permalink


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